Pre-Sales Engineer – Cybersecurity (MSSP)

About this Role

A technical sales enablement role that bridges the gap between Lumora's MSSP cybersecurityportfolio and client business requirements. The Pre-Sales Engineer leads solution design, RFP/RFQresponses, PoC engagements, and technical presentations while training the sales team andguiding the technical delivery team on expected deliverables.

Key Responsibities

Solution Design & Proposals

▸ Design end-to-end cybersecurityarchitectures across LumoraX, Lumora+,and Lumora Infinity tiers

▸ Own RFP/RFQ/RFI responses, BoMs, andStatements of Work

▸ Embed PDPL, NESA, ADHICS v2, CBUAE,and PCI-DSS into every solution

▸ Map solutions to ISO 27001:2022, CISControls, and NIST CSF

Client Engagement

▸ Lead discovery calls, technicalworkshops, and PoC/PoV engagements

▸ Deliver presentations to C-level, IT, andprocurement stakeholders

▸ Serve as primary technical contact fromqualification to contract award

Sales Team Training & Enablement

▸ Develop and deliver structured producttraining for the sales team

▸ Build battle cards, objection-handlingguides, and solution briefs

▸ Coach discovery skills and conduct mockpresentation sessions

▸ Onboard new hires with structuredtechnical orientation

Technical Team Guidance

▸ Own pre-sales-to-delivery handover:specs, architecture diagrams, SoW

▸ Define and enforce deliverable qualitystandards across all engagements

▸ Mentor junior engineers on solutiondesign and vendor capabilities

▸ Participate in technical reviews andresolve scope ambiguitiesVendor & Partner Management

▸ Manage deal registration, PoC licensing,and co-sell with vendors

▸ Stay current on roadmaps acrossSophos, Zscaler, BeyondTrust, FortiMail,Vicarius, BluSapphire, Acronis,iZOOlogic, and SpinAI

What We're LOOKING FOR

Experience

▸ 3–5 years in pre-sales, solutionsengineering, or technical sales withincybersecurity

▸ Proven RFP/RFQ track record in the UAE orGCC market

▸ Hands-on exposure to MSSP or managedsecurity environments

Education

▸ Bachelor’s in computer science, InformationSecurity, IT, or related field

▸ Master's degree or MBA with technologyfocus (preferred)

Technical Skills

▸ Solution architecture across network, endpoint, email, identity, and cloud

▸ SIEM/SOAR, EDR/XDR, PAM, DMARC, andDLP technologies

▸ Multi-vendor security architecture designand presentation

Certifications (Preferred)

▸ Sophos Partner Certified or higher

▸ Zscaler ZSFE or equivalent

▸ Microsoft SC-200, SC-300, or AZ-500

▸ Fortinet NSE 4+

▸ CISSP or CISM (advantageous)

Tools & Soft Skills

▸ Zoho CRM and Microsoft 365 proficiency

▸ Visio, Lucidchart, or equivalent diagrammingtools

▸ Exceptional English communication; Arabican advantage

▸ Strong consultative selling and stakeholdermanagement

Key Performance Indicators

Pipeline & Delivery

▸ 100% on-time proposal and RFP/RFQdelivery

▸ ≥ 75% proposal-to-shortlist conversion rate

▸ Min. 10 active qualified technicalopportunities per month

▸ Zero post-award scope gaps from pre-salesdocumentation

Quality & Compliance

▸ 100% BoM and pricing accuracy on allproposals

▸ 100% quarterly vendor certificationcompletion

▸ Client satisfaction ≥ 4.0 / 5.0 forpresentations and workshops